Legal
Privacy Policy
This policy explains what information Fizz collects, why we use it, when we share it, and the choices available to you.
- Effective
- September 5, 2026
- Status
- Current
1. Information we collect
We can collect contact and account information, early-access requests, subscription choices, settings, communications, service usage, device and log data, and trading or broker data needed to provide enabled features. We do not ask you to send information that the service does not need.
2. How we use information
We use information to provide and secure the service, authenticate customers, deliver Signal Intelligence, apply selected risk and delivery settings, support users, improve reliability, prevent abuse, comply with law, and communicate about access or material service changes.
3. How we share information
We can share information with service providers that support hosting, security, market data, communications, payments, and broker connectivity; with your chosen broker when you enable related features; when required by law; or as part of a business transaction. We do not sell personal information for money.
4. Cookies and preview storage
We can use session cookies and browser storage to keep you signed in, remember choices, and protect the service. A preview submission can stay on your device instead of reaching a registration service; its confirmation tells you when this applies. Clearing browser storage can remove that saved information.
5. Data retention
We retain information for as long as needed to provide the service, maintain security and transaction records, resolve disputes, and meet legal duties. Retention periods depend on the type of information and why we use it.
6. Data security
We use administrative, technical, and organizational safeguards to protect personal information. No storage or transmission system is completely secure.
7. Data requests and choices
You can choose not to provide optional information, disable integrations, and clear local browser data. Depending on where you live, you can have rights to access, correct, delete, or receive a copy of personal information, or to object to some uses. Use the contact method shown in the Customer Portal to make a request.
8. Children’s information
We do not knowingly collect personal information from children under 18. If you believe a child submitted personal information, use the Customer Portal contact method to request its removal.
9. Updates to this policy
The effective date identifies the current version of this policy. We provide notice of material changes to our personal-data practices when required.